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How je774 Handles Your Personal Information

Your account data — including your name, contact details, and payment activity through bKash, Nagad, or Rocket — is handled with care and kept only for the purposes described in this policy.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteBangladesh-focused data handling
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je774 How je774 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about this policy, want to request access to your data, or need to report a concern, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered mobile number so we can locate your account quickly.

Live Chat Start a chat from the je774 website or mobile browser. Available for account and privacy queries; have your registered number ready.
Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days of receiving your message.
Help Centre Our help section covers common privacy questions including how to request data deletion or correction linked to your bKash or Nagad account.
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Security and transparency are built into how we run account data at je774. Here is what that looks like in practice across the four areas that matter most to you.

Data Encryption

Your account details and payment data — including bKash and Nagad transaction records — are encrypted in transit and at rest using standard SSL protocols.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.

Data Retention

Account data is kept while your account is active. After closure, we retain records only as long as required under applicable rules, then delete or anonymise them.

Requesting Changes

To correct, access, or delete your personal data, contact support with your registered mobile number. We will verify your identity before processing any change request.

Common Questions About Your Privacy at je774

Real questions from people who want to know exactly how their data is used — answered directly.

We collect your name, mobile number, email address, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also collected when you access the platform.

Only the data those payment processors need to complete your transaction is shared. We do not give them your full account profile or browsing activity on the platform.

We retain your data for a period after account closure as required by applicable rules. Once that period ends, your data is deleted or anonymised from our systems.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and provide your data within a reasonable timeframe.

Yes. Submit a deletion request through support. We will process it after identity verification, subject to any retention obligations under applicable rules in your region.

Your use of je774 and how your data is handled depends on your local law and eligible regions. We recommend reviewing the policy in full if you are accessing from Bangladesh.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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